My Crazy Office Are You Listening? November 10, 2010 / March 13, 2016 by Katherine Crowley | Leave a Comment I just read an article that sites good listening as a key skill for effective managers. While the premise is valuable, the article lacked specific examples of how to listen. And that, in my experience, is the problem. How does one learn to be a good listener? Where is that taught? When I got my […] Read more »
Am I the Problem? My Crazy Office About interpersonal triangles at work November 3, 2010 / March 13, 2016 by Katherine Crowley | 1 Comment on About interpersonal triangles at work Interpersonal triangles are common and very easy to fall into at work, but they have very little value and usually get the third party in trouble. Here are some examples of what to watch out for and how to step away. Read more »
My Crazy Office Change is in the air October 27, 2010 / March 13, 2016 by Kathi Elster | Leave a Comment When one door closes another opens. Change is good. Isn’t that the wisdom people give you when things are not going your way? I know this wisdom well, I say it all the time to everyone around me, but enough is enough. How much change are you dealing with? For me, so many things have […] Read more »
My Crazy Office Breaking up is so hard to do!! October 4, 2010 / March 13, 2016 by Kathi Elster | Leave a Comment First there’s anger, then the disappointment, then the anger again. Like our book Working with You Is Killing Me says, take the high road when communicating. I know I read our books, oh right I co-wrote them. But, why is it so hard to always take the high road? Maybe it’s because (if you are […] Read more »
My Crazy Office Rain Man October 1, 2010 / March 13, 2016 by Katherine Crowley | Leave a Comment I love New York Taxi drivers. They always teach me something. This morning it was about where my focus should really be. Read more » commuting gratitude psychology rain relationships taxi drivers
My Crazy Office Everyone is so tense! September 30, 2010 / March 13, 2016 by Kathi Elster | Leave a Comment It feels like everyone I come in contact with this week is on their very last nerve and they are about to snap. I witnessed a business owner have a complete meltdown in front of her customers over $65.00. Let’s all take a deep breath. Read more » meltdown business owner about to snap